Created and delivered by: Merrily Archer, Esq., M.S.W.
Training Managers to S-E-E (Spot, Engage, Escalate) “People Problems” BEFORE They Become Legal Ones
Although anti-harassment and discrimination management training has become a staple in most employers’ compliance efforts, it has actually done very little to curb the tide of EEOC charges. In fact, most EEOC charges fester in the workplace trenches, long before HR and in-house counsel can get involved and mitigate risk.
In training managers NOT to harass or discriminate (something most never consciously do anyway), employers have neglected to train managers to exactly WHAT TO DO when conflict arises—namely, SPOT and ESCALATE the issue immediately to HR and in-house counsel. Line managers are risk management’s (e.g., HR, in-house counsel) eyes and ears. Thus, if we train managers to SPOT and ESCALATE potentially risky “people problems,” HR and in-house counsel can more effectively partner with them toward reducing risk and producing good outcomes. This program also helps frontline managers understand HR’s and in-house counsel’s critical role as their partner and protector, instead of as corporate bureaucrats making them endure the torment of an underperforming subordinate.
Please join Merrily Archer, Esq., M.S.W., founder of EEO Legal Solutions LLC in Colorado for this fun, interactive, and valuable webinar. Merrily served as an EEOC Trial Attorney (1997-2000). In 2000, Merrily “switched sides” and rededicated her career to helping HR and in-house counsel build compliant, inclusive workplaces from within, a goal most employers share. Merrily served as a senior EEO attorney at two large national workplace boutiques before founding EEO Legal Solutions in May, 2012, where she continues to represent employers in discrimination litigation. Merrily is a recognized SuperLawyer in Employment Litigation Defense, a past winner of the Forty under 40 award, a 2012 finalist for the Denver PowerBook in Law, and a much-requested presenter on employment law topics.